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create project - object reference not set


Hi klot,
me again and as I promised in the other issue, here my description:
When I log into SF and do nothing (really ;)) there occurs an error massage as you can see in the first screen. I looked into the error log but a this time there is no log written.
Then I created a new projects as you can see in screen2, I message appears again and nothing changes - means the project-dialog don't close.
When I click in Cancel, the screen changes as you can see in screen3. The project is shown in the left panel. But when I click on "view project team" the app crashes an an error will be written in the log.
Hope you can follow my way..
Thanking you in anticipation

file attachments

Closed Jul 25, 2012 at 12:12 AM by klot


klot wrote May 21, 2012 at 2:18 PM

Hi wds,
There is a server log file, located at /App_Data/log.txt.

Could you attach it here?

If you couldn’t find it, make sure the Application Pool user has write permission on the App_Data folder. Sometimes you need to change the Applicaton Pool user to NETWORK_SERVICES.

Thanks again for your patience and help, you are really helping us to improve SF and make sure it runs at different environments.

wds1212 wrote May 21, 2012 at 8:19 PM

hi klot,

just a little respone from me:

I can't find this log in my app_data. The prob is, that I can't find the account network_services in the permissions on the filesys. whether local nor in the directory. So I looked for this on the web and it seems to be not that easy to configure this. ( I will go on for finding a solution...

Thx so far...

wrote May 22, 2012 at 3:06 PM

klot wrote May 22, 2012 at 3:11 PM

Hi wds,

Change to Networkservice user should be easy.

At IIs Manager, go to "Application Pools", select the pool and "Advanced Settings".
The NetworkService account should appear at "Identity" combobox.

I attached an image (sorry it is a portuguese screen).

wds1212 wrote May 22, 2012 at 3:55 PM

Hi klot,

this is allready set, my prob is still the setting of the permissions for the folder app_data in the filesystem of my pc. Or am I wrong? This needs to be set for the read/write permissions in this folder, as you wrote in the install-readme.


wrote May 22, 2012 at 9:57 PM

klot wrote May 22, 2012 at 9:57 PM

we still not able to reproduce this issue here.

I still thing think that’s something about the way EF deal with null datetime values at GMT +1 locations.

If you could please, substitute the ScrumFactory.Services.Logic.dll (attached here) at the web app bin folder and try to create a project to see what happens.

wrote May 22, 2012 at 10:02 PM

klot wrote May 22, 2012 at 10:04 PM


if you dont mind to test with this dll too, and me what happened.

thanks alot

wds1212 wrote May 23, 2012 at 6:36 AM

Hi klot,

sorry but the exactly the same behaviour as before with both files. And still no error log.txt. It there another posision where errors will be logged?


wrote May 23, 2012 at 8:34 PM

klot wrote May 23, 2012 at 8:34 PM

Finally found a bug at the log services.

If you could replace all DLL at the bin folders for the attached ones it should work, I mean, the error will be logged at App_data/log.txt.

You also need to give App_Data folder read/write permissions for the NetworkServices account, or even for the Everyone user (as a test).
Just go to Windows Explorer, navigate to the folder, right click on it, select “Properties”, then Security tab.

wrote Jul 25, 2012 at 12:12 AM

wrote Feb 14, 2013 at 3:15 AM

wrote May 16, 2013 at 8:42 AM